Licensee Salesperson, Ray White Parnell
I feel in some ways that my whole career has been preparing me for real estate.
I started off running the family business for 15 years and then when it was sold I moved into Information Technology. I sold computers and software and worked for corporates like Sybase, Eagle Technology and Rational and ended up at Orion Health.
Orion sent me to the UK to start up their operation in Europe and so I spent 5 years leading that operation before coming home via a year in the USA.
These jobs all gave me skills in business sales, management and operational delivery. Although that sounds really dry I can tell you that the foundations of skills and business processes I learnt there are the underpinnings of the very successful real estate service that Lisa and I now give our clients.
Real Estate isn't just about selling houses; it’s about moving people on and getting them on to their next stage in life. Personal changes affect families and when circumstances change then their need for homes also shifts.
Lisa and I are both good at relationships - we find out what people want and we help them to get it. We always ask what makes our clients decide to sell - what is their motivation? This tells us what’s important for them. Some people want to get out at any cost - some will only do it if it works financially for them. We listen carefully because it affects how we interact with our client and the different aspects of buying or selling their house that we bring into plan in order to create a successful outcome. And at the end of the day, that's what every client and every real estate agent wants – a successful outcome.
I liked the fact that Steve and Lisa worked as a team. They were lovely people to work with and I enjoyed getting to know them.
We found Steve and Lisa to be thoroughly professional from the beginning of the marketing process through to the sale of our property at auction. As overseas vendors we were concerned that communication may have been an issue, but they gave us great confidence and the whole process was handled with professional flair and ease, and we are delighted at the result. Steve and Lisa work with a great deal of integrity and always had our best interests at heart; we wouldn’t hesitate to recommend them. - AUCTION: 1 Riviera Place
Ed and Carol
I would like to thank you both for taking up the challenge to sell my two leaking Grafton terrace units which came with extreme building complexities and a vendor who was emotionally drained and alone. Whilst the 2 month end-to-end process was hugely stressful for me while managing work commitments, tenants and a home full of creatures and finding somewhere else to live, you both just keep going while quietly reinforcing what you were doing. It was great that you both took over the responsibility of communicating with the tenants and being in attendance for building reports as this made my life a lot easier and reduced my stress levels. You were both good listeners and it was very clear that Harcourt's worked as a supportive team with each person playing their part professionally and together achieving the desired outcome for the vendor. - 1/3 & 8/3 Burton Street
Thank you both so much for successfully marketing my leasehold property in St Johns. Your commitment and energy in taking my unit through the auction process really demonstrated what a ‘dynamic duo’ you are! We appreciated your great communication and honesty and would have absolutely no hesitation in recommending you to anyone considering the sale of their property. Thanks! - AUCTION: 1-14 Abraham Place
"Let’s give this selling thing a go! Anne is on board to go ahead and we’re on the same page re price expectations. If you can get the price over $520k-ish then I expect we’ll take it. Over $550k would be nice and over $575k would be fantastic". 7th July 2015 Sold for $577,500 at auction "Guess it’s fairly obvious what you guys are . . FANTASTIC!! Thanks again!” - AUCTION: 1o/238 Karangahape Road
Daniel and Anne