Natalie Hachache

General Manager - Buy West Property Management, Ray White Te Atatu

Property Management Department Manager.

While Natalie was growing up she was immersed in real estate. From the age of 7 her parents were in the industry so she has a great understanding of all different aspects of real estate and its processes.
For the past 18 years Natalie has worked in real estate specialising in marketing, sales and property management. She has had to deal with many different aspects of real estate from interacting with clients, listing, marketing & selling property to creating/processing agreements, utilising the computer systems, maintaining websites, creating new marketing strategies, advertising, flyers & more.
In her current role, Natalie manages the Buy West Property Management Department.  She draws on her strengths of marketing, negotiation, problem solving, organization & time management, and she is always utilizing the latest technology to improve service.
Dedicated to providing her clients with a high level of service and professionalism, Natalie’s wide range of experience, knowledge and having owned her own investment property means she fully understands the role and responsibility of managing properties, and can help take the stress out of property investment for you!

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I have been a client of Ray White Property Management Te Atatu for over 12 years. I have always found their service to be of a high professional standard and considering I live in Perth, Western Australia, it is very easy to communicate with them via e-mail and always get prompt replies to any queries. They are always on top of any maintenance issues and get things done in a timely and efficient manner. I have always had the highest standard of tenants and appreciate the processes Ray White have in place to ensure my property is well looked after. I highly recommend their services to anyone looking for a ‘tried and true’ property management service. Philippa Turvey

Philippa Turvey - Perth, Australia

A quick note to commend the work that Natalie is doing. She is clearly a good thinker and somebody who gets out there and makes things happen. Must be great to have people like that on the team!

Miles Stratford

Hi Diane, A note to say how much I appreciate what Natalie is doing for me, and will be doing for me. She is so efficient, and helpful. My heartfelt thanks to her. Regards, Grace Learmonth-Lo

Grace Learmonth-Lo

28/8/12 Dear Natalie Ray White Buy West Property Management has managed my rental property for the past 4 years. As I am not living in New Zealand, I have relied on them to keep everything running smoothly. During this time they have not let me down. They have diligently and professionally, organised maintenance, liaised with the tenants, coordinated inspections and accordingly made sound recommendations in order to keep the house in good condition. They have also ensured that the rent is up to date, organised rent increases when due, marketed the property as a rental and placed new tenants when needed and kept accurate records that I could access for my accountant even 2 years down the track!. The on-line system is certainly an excellent facility for accessing records. When I decided to sell the property they worked in conjunction with the salesperson to ensure the tenants rights were up-held, whilst still ensuring access for buyers so it could be sold. I didn't have to worry about my property as I knew it was being taken care of and that Buy West was ensuring the tenant and I were fulfilling our respective obligations under the Residential Tenancies Act. For stress free property management I highly recommend Buy West Property Management – they are very professional and their staff are friendly, helpful and knowledgeable in their field.

Geoffrey Harvey

03/08/2010 To Whom it may concern: Natalie McKeown has been my property manager since 2008. Natalie has great communication skills, always keeping me informed of the status of my property. She has organized numerous repairs & improvement work at my property, she made insurance claims and met with various people on my behalf including insurance assessors, tradespeople, valuers, local Council and real estate salespeople. Natalie organized for my house to be put on the market for sale, and after I decided not to sell it, she rented it to great tenants. I find her knowledgeable, reliable, professional, organized and an excellent property manager. She has a great knowledge of Tenancy Law and all aspects of property management which is very important to myself as a property owner. As I am not in New Zealand I rely on Natalie to take care of my investment property and have no hesitation in recommending her as a property manager. Mei Bai

Mei Bai

29th July 2010 To Whom it may concern: Natalie McKeown was my property manager for a period of 12 months. During this time I always found Natalie to be extremely professional and respectful in all her dealings with me. If i ever had any questions regarding my tenancy, Natalie always responded quickly and in full detail to answer these questions. The main attributes that Natalie has demonstrated are: Respect towards me, timely responses to queries, professionalism. I would have no hesitation in recommending Natalie as a property manager. Yours truly, David Sharratt.

David Sharratt

27th July 2010 To Whom it may concern: PTD Investements Ltd appointed Natalie McKeown to manage our properties from March 2010. We found Natalie acted really professional as a property manager. She is really reliable and never let us down and has a nice personality. She always gives us good advice for any issue we need to make a decision on, and follows up our queries with efficiency. We are really happy for her service and highly recommend Natalie to my friends to manage their properties. Yours Truly, Tracy Lai, Director, PTD Investments Ltd

Peter & Tracy Lai

28th July 2010 This letter serves as reference for Natalie McKeown: Natalie has been my property manager about 1 year. She's so professional at property management. I was truly impressed. Natalie was always very punctual, Honest, helpful and contactable whenever i needed her. I only every had to ask for something once, she alwasy got back to me with an answer. There is no doubt that we would be approaching Natalie again if we are in the position of renting a property at any time in the future. Also, we will have no hesitation in recommending her to our friends & families. Regards, Kevin He and Sunny Sun

Kevin He & Sunny Sun

1 August 2010 " TO WHOM IT MAY CONCERN" This letter serves as reference for Natalie McKeown, Natalie has been our Property Manager for past 2 Years. I have found her to be extreamly knowledgeble about her work. She has been very effective in maintaining relations between the Landlord and Tenants . Peace of Mind is what Natalie is all about. I am not only looking forward to have Natalie as our Property Manager in future but also requesting her to take one the Management of My second property as of today. I wish her all the success in life. Anil Bhatia

Anil Bhatia

9 August 2010 This letter serves as reference for Natalie McKeown, Natalie has been an exceptional property manager for us over the past few years, We're very pleased with her work. She is a kind and responsible person, also very experienced and concientious about her work and always willing to do more to make her work perfect. We highly value her knowledge about property management and communication with the landlords and tenants. She really is competent for being a good property manager. The work she did for us is greatly appreciated. We'd like Natalie to be our property manager in the future.´ Sincerely, Catherine

Catherine Leighton

1 August 2010 Natalie has been our family's Property Manager for the last 18 months. Natalie seems to be well connected and is able to secure quality tenants within a short time frame. When we were new to property management, Natalie guided us through the process with ease and only involved us if essentially needed- taking care of everything else. I also note she was patient with our several (some repeated) questions and has been quick in responding to emails and calls- providing us with good service each time. As a result I have directly suggested Natalie to two of my close friends, who have also been very impressed by Natalie and their business interactions with her. I have no problem recommending Natalie as an excellent Property Manager. Thank you, Darren Mendonsa

Darren Mendonsa

27 July 2010 To whom it may concern Ms.Natalie McKeown has been our Property Manager since 2008, during which time she has provided excellent support in looking after the property, conducting periodic inspections, looking for best tenants etc., At all times she found to be co-operative and very helpful. I have been very pleased with the performance of Natalie in these years. She always tries hard to get good tenants, that is her assest. I am very impressed with her approach/professionalism and speed at which she is able to discuss with me about my property, tenant it etc. Finding a perfect tenant and ensuring all minor maintenance work was done all in a very short time was an added bonus. She is fantastic woman and it is an honour to have had her manage and care of our property. Thanks and Regards, Rojaa Narayana

Rojaa Narayana

27 July 2010 This letter serves as reference for Natalie McKeown, Natalie has been our property manager for the past 2years, I found her to be enthusiastic, knowledgable and concientious about her work and always willing to go that extra mile. Her knowledge about property management is exemplary. Her interaction with the landlords and tenants is of the highest order. We are looking forward in continuing working with Natalie as our property manager in the future. Regards, Portia Turner.

Portia Turner

4TH August 2010 TO WHOM IT MAY CONCERN This is to confirm that Natalie McKeown has been our property manager for the last one and a half years and we are very happy with the way that she conducts herself pertaining to our rental properties. She is proactive and informative and manages our accounts with integrity, always willing to offer her assistance and had an excellent rapport with the candidates for our rental properties. She would be an asset to any employer and we recommend her for any endeavour she chooses to pursue and will be glad to be a reference for her if ever it's required. Conrad & Pinky Alcantra

Conrad & Pinky Alcantra

29 July 2010 TO WHOM IT MAY CONCERN My husband and I are thoroughly enjoying our lives without any worries whatsoever as Natalie McKeown has taken care of the entire needs of our rental property. From finding good tenants, all maintenance needs, care of the rent being paid and absolutely every need you could think Natalie has taken care of everything. Natalie has been so easy to deal with in every way. My husband and I have owned and managed several rental properties over the years, some of whom we took care of ourselves and then moved on to using property managers as rentals can be very stressful as we found out. We have used other property managers over the years but we have found Natalie to be excellent and are thrilled with the service we have received from Natalie. Regards Annette Richards

Annette Richards