Property Manager, Ray White Ray White St Heliers
Carl, a key member of the team since 2009, says “The key to any great relationship is good communication” and Carl has the skills and experience to ensure effective communication between tenants, landlords and the property management team. Carl manages a residential property portfolio of properties from Ponsonby to St Heliers to Stonefields.
Prior to starting in with Best in the Bays – Ray White Kohimarama, Carl was Customer Services Manager for Unilodge – Meridian Group where he was responsible for a portfolio of over 330 apartments in Auckland City. He also managed a number of non-profit sporting clubs and also trained and worked in the Ministry of Agriculture and Fisheries. He is married and lives with his wife and two young children in the Eastern Suburbs.
Ilan and I would like to express our deep appreciation on the great job you have done being our Property Manager over the past 6 years. Your dedication and loyalty has been a big help to us especially since we live overseas and needed extra care and support with the property. You have wisely selected tenants and made sure to minimise extra expenses. We wish you lots of success and would be happy to recommend you as an excellent Property Manager to anyone. Thanks again for all your hard work and efforts.
Ilan & Hagit Baron
“It is a great comfort to me that you manage my properties so well! Thanks ever so much.”
“Carl Russell is quickly responsive and an excellent communicator. He is totally reliable and I appreciate his integrity in the work he continues to do in looking after my rental property.”
“Mr Carl Russell has been my Property Manager since 1st May 2009, overseeing my 3 rental properties. He is always forthcoming with any queries I have and is quick to resolve any issues always informing me in the first instance. He acted quickly to secure good tenants where previous tenants had to vacate. It is no doubt that due to Carl's previous experience in managing a large portfolio of apartments and owners, with many of them overseas based, he has proven to manage my properties to the utmost and definitely is an asset to the company. Carl always conducts himself very well and also his working for the New Zealand government adds to his wealth of previous experience.”
"We engaged Carl Russell of Ray White, Kohimarama to manage the leasing of our family home in Mission Bay when we moved to Australia in 2012. Carl was very professional in all of our dealings with him. The terms and conditions of his service were clearly outlined to us and he was very pragmatic in his approach - in terms of getting the best possible solution that met our aims of a steady income to meet the outgoings as well as good tenants that would look after what had been our family home & a major investment. We were very happy with Carl's approach and service. He was always contactable and responded promptly to our calls. We happily recommend Carl as a property manager - he offered us excellent, courteous and consistent service."
Marion Franks & Dean Carroll
"Carl Russell has managed my property for the last three years and I have always found Carl to be an exceptional Property Manager. Carl successfully manages and maintains my investment property with regular property visits and phone calls to update me, he is great at regular communication, and keeping me informed. Rent payments are always on-time; financial statements are posted monthly detailing all income and expenditure on the property. Carl is the type of person who will go out of his way to help you with your property and tenants. I highly recommend Carl to other prospective landlords. Carl takes away all the pressure of owning a property investment."
Kate Jones - Auckland
"I cannot recommend Carl Russell enough. I experienced a nightmare tenant who went out of his way to make my life difficult! When I was at the end of my tether, and didn't know what further to do, a friend recommended Carl. He did a superb job in sorting out the issued tenant and mediating on things, taking the stress off me. Carl knows his legal stuff backwards and I am very grateful for all his help. I would highly recommend him."
Mrs Smith - Auckland